FAQ
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FAQ
1. How can I book a villa?
You can book a villa directly through our website by selecting your desired dates and completing the booking form. Alternatively, you can contact us via email at [Your Email] or by phone at [Your Phone] for assistance.
3. What is included in the rental price?
The rental price typically includes: accommodation, use of all villa amenities (pool, internet, air conditioning, etc.), bed linen, and towels. Additional services such as final cleaning, tourist tax, or transfers may be charged separately. A detailed list of included services is always provided in the description of each villa.
4. Is there a minimum stay requirement?
Yes, generally, there is a minimum stay of [e.g., 7 nights] during high season. Shorter stays might be available during shoulder and low seasons. Please check the availability calendar for each villa.
5. Are pets allowed?
Some of our villas are pet-friendly. This is always clearly stated in the villa description. Please inform us in advance if you plan to bring a pet, as additional fees or restrictions may apply.
6. Do you provide additional services (transfers, cleaning, car rental)?
Yes, we can assist in arranging additional services such as airport transfers, extra cleaning during your stay, car rental, excursion bookings, and others upon request. Please contact us for detailed information.
7. Where is Premantura located and how do I get there?
Premantura is a picturesque village located at the southern tip of the Istrian peninsula in Croatia, near Pula. The closest international airport is Pula (PUY). From there, you can reach Premantura by taxi, bus, or rented car. We can help arrange transfers.
8. Is parking available at the villas?
Most of our villas offer private parking. Detailed information about parking is always provided in the description of each villa.
9. What should I do if I encounter problems during my stay?
In case of any problems or questions during your stay, please contact our local representative or support team immediately by phone at [Your Phone] or email at [Your Email]. We will do our best to resolve any situation promptly.
10. How can I leave a review of my stay?
We highly value your feedback! After your departure, we will send you an email requesting a review. You can also leave a review on [e.g., Google Maps, TripAdvisor] or contact us directly.